Terms of Use
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Terms of Service
Effective Date: April 2, 2026
Last Updated: April 2, 2026
AutotrainSocial (“we,” “us,” or “our”) is a product of Complete3 Tech Solutions LLC, a company registered in the State of Alabama, United States. These Terms of Service (“Terms”) govern your access to and use of the AutotrainSocial platform, website, applications, APIs, and all related services (collectively, the “Service”).
By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use the Service.
1. Eligibility
You must be at least 16 years old and legally capable of entering into binding agreements to use the Service. By using the Service, you represent and warrant that you meet these requirements.
2. Description of Service
AutotrainSocial is a social media management and automation platform that allows users to:
- Connect third-party social media accounts
- Schedule and publish content
- Manage social media campaigns
- Use AI-powered content generation tools
- Upload and manage media files
- Access analytics and performance insights
- Collaborate with team members
The Service integrates with third-party platforms including TikTok, Facebook, Instagram, X/Twitter, LinkedIn, and others through their official APIs.
3. Account Registration & Security
To access certain features, you must create an account.
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Be responsible for all activities occurring under your account
- Notify us immediately of any unauthorized use or security breach
You are solely responsible for maintaining the confidentiality of your login credentials.
4. Third-Party Platform Authorization
By connecting a social media account to the Service, you authorize AutotrainSocial to access and use your account information and content as permitted by the respective platform’s APIs and permissions granted by you.
You acknowledge that:
- Your use of third-party platforms is subject to their own terms and policies
- We are not affiliated with or endorsed by TikTok, Meta, X, LinkedIn, or other platforms unless explicitly stated
- We are not responsible for actions, outages, limitations, or API changes imposed by third-party platforms
We never request or store your social media passwords.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe intellectual property or privacy rights
- Publish unlawful, harmful, abusive, defamatory, misleading, or fraudulent content
- Engage in spam, phishing, impersonation, or deceptive practices
- Circumvent API restrictions or platform security measures
- Distribute malware, viruses, or harmful code
- Use unauthorized automation or scraping methods
- Violate the policies or community guidelines of connected social media platforms
We reserve the right to suspend or terminate accounts involved in prohibited activities.
6. User Content
You retain ownership of all content you upload, create, or publish through the Service (“User Content”).
By using the Service, you grant us a limited, non-exclusive, worldwide license to:
- Store, process, transmit, and display your User Content
- Publish content to connected social media platforms on your behalf
- Use content as necessary to operate and improve the Service
You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your content does not violate any laws or third-party rights
7. AI-Powered Features
Certain features may use third-party artificial intelligence providers such as OpenAI, Google Gemini, or DeepSeek.
By using AI-powered tools, you acknowledge and agree that:
- Prompts and related data may be transmitted to third-party AI providers
- AI-generated outputs may not always be accurate, unique, or error-free
- You are solely responsible for reviewing and approving generated content before publishing
We do not guarantee the accuracy or suitability of AI-generated content.
8. Subscription, Billing & Payments
Certain features require a paid subscription.
By purchasing a subscription, you agree that:
- Fees are billed in advance on a recurring basis unless canceled
- Payments are processed through authorized third-party payment providers
- Subscription fees are generally non-refundable unless required by law
- We may change pricing with reasonable prior notice
Failure to pay may result in suspension or termination of access to paid features.
9. Service Availability
We strive to maintain reliable access to the Service but do not guarantee uninterrupted or error-free operation.
We may:
- Modify, suspend, or discontinue features at any time
- Perform maintenance that temporarily affects availability
- Limit functionality due to third-party API restrictions or outages
We are not liable for downtime or interruptions beyond our reasonable control.
10. Intellectual Property
The Service, including its software, branding, design, interfaces, and proprietary technology, is owned by Complete3 Tech Solutions LLC and protected by applicable intellectual property laws.
You may not:
- Copy, modify, distribute, reverse engineer, or resell the Service
- Use our trademarks or branding without written permission
11. Termination
We may suspend or terminate your access to the Service at any time if:
- You violate these Terms
- Your activities create legal or security risks
- Required by law or third-party platform policies
You may stop using the Service and delete your account at any time.
Upon termination:
- Your access rights immediately cease
- Certain data may remain retained as required by law or legitimate business purposes
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- Results obtained from the Service will be accurate or reliable
- Third-party integrations will remain continuously available
13. Limitation of Liability
To the maximum extent permitted by law, Complete3 Tech Solutions LLC shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, revenue, business opportunities, or reputation
- Actions or restrictions imposed by third-party social media platforms
Our total liability shall not exceed the amount paid by you to the Service during the previous 12 months.
14. Indemnification
You agree to defend, indemnify, and hold harmless Complete3 Tech Solutions LLC, its officers, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of third-party rights or platform policies
15. Privacy
Your use of the Service is also governed by our Privacy Policy.
By using the Service, you acknowledge that you have read and understood our Privacy Policy.
16. International Use
If you access the Service from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.
You are responsible for complying with local laws applicable to your use of the Service.
17. Governing Law
These Terms shall be governed and interpreted under the laws of the State of Alabama, United States, without regard to conflict of law principles.
18. Contact Information
If you have questions regarding these Terms, please contact us at:
Complete3 Tech Solutions LLC
Birmingham, Alabama, United States
Email: support@autotrainsocial.com